Curing the Healthcare Paper Headache
Posted by Mehul Shah on Thu, Jun 02, 2011 @ 10:47 AM
How many times has paper based information been lost unexpectedly with no record of when or where it was received? Payers and administrators have a lot of responsibility when it comes to keeping up with the overwhelming number of documents that come in their doors. Payers can now find new methods to eliminate the paper workflow to help improve efficiency and reduce costs. From book readers to iPads, the world is going paperless, and so is healthcare.
With the increasing volume of correspondence, miscellaneous documents, and non-standard processes, healthcare administrators need more efficient systems to combat the otherwise paper intensive method of processing and filing. Companies can strive to improve productivity on processes that are heavily reliant on the movement of paper documents, as well as offer better customer service to their customers, and comply with records management mandates more effectively through the use of information technology.
By combating “paperflow,” payers can help to reduce, if not eliminate altogether factors such as personnel time for paper distribution, postage costs, process flow lag time, lost paper documents, and storage space. So what products are available for payers to help streamline their processes?
For over eight years now, Healthaxis has been leading the pack of creating paperless workflows through its Microsoft- based DocTrax software platform. DocTrax has been successfully used in a variety of situations to improve productivity and management of previously paper intensive business processes. The software automates paper flows for documents such as contracts, enrollment forms certifications, tax forms, claim attachments, and tracks every queue that the document has gone through. The powerful software helps companies improve and track turnaround time for all processes, which is a win-win for all parties.
DocTrax is fully customizable, so companies can integrate the system into their current environment and add features that are important for the company. For more information about DocTrax and other products that Healthaxis provides, check out www.healthaxis.com
