Careers: Business Analyst

Irving, TX
HealthAxis Group, a leader in healthcare technology, is looking for a Business Analyst with Healthcare experience to provide business expertise during the receipt, review and delivery of client requests and internal projects to join our team.
Responsibilities:
  • Manage resolution of incoming client tickets, including: gathering information, recreation of issue, resolution of the issue and coordination with programming staff.
  • Analyze incoming client project requests and gather business requirements.
  • Document client requirements for review.
  • Ensure appropriate communication with the clients on all projects/tickets.
  • Execute QA test plans.
  • Use ad hoc reporting tools to complete daily job responsibilities.
  • Create and review design documents based on business requirements.
  • Approximately 20%-30% required travel.
Requirements:
    • One to five years of experience working on and/or leading teams working on major technical software projects for client/server systems;
    • Proficient in MS Word, Outlook, Excel, and Visio.
    • Excellent written and verbal communication skills;
    • Excellent problem solving, interpersonal communication and project management skills.
    • Strong focus on meeting business needs through detailed understanding of user requirements and effective and accurate implementation of technical specifications;
    • Strong analytical and process flow skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
    • The ability to analyze and document complex business processes;
    • The ability to identify, coordinate and schedule critical tasks;
    • Must be able to successfully work independently as well as part of a team;
    • Must be able to multi-task and make effective decisions under pressure.
    • High level of professional judgement and ability to maintain confidentiality.
      Qualifications: Bachelor’s degree or equivalent experience.