HealthAxis Group recently implemented a claims and benefit management application for Imperial Health Holdings. We needed the go-live to be completed within three months, and required two separate system instances for our two Health Plans. To say our experience working with HealthAxis Group was a good one is an understatement. Their team consistently beat all milestones and metrics and went above and beyond their professional commitments to make the process seamless and successful.
Palak Shah, VP of Customer Service at HealthAxis Group, managed the project effectively and remained accessible throughout the entire process; he even flew to California twice to meet with me in person. His team members, Melissa Genove and Jesus Mendoza, worked on the data migration and configuration; and their level of expertise was a pleasure to witness. Our confidence in the quality products, knowledgeable individuals and outstanding customer service at HealthAxis Group will continue. Thank you for a job well done!