Posted on Mon, Feb 06, 2012 @ 11:25 AM
Healthaxis announced today that it is implementing major changes to its ASP hardware infrastructure that will improve systems performance and provide substantial room for growth in its operations. The company said that it will be installing a new IBM® storage area network solution and upgrading its server environment. These changes will allow Healthaxis to further enhance its ASP Healthcare Benefits Platform, significantly improving performance in claims processing and payer administration for customers.
The new systems offer an extremely high throughput for large volumes of data, and simplify administration. The new SAN storage uses a mixture of traditional and solid state drives (SSD), allocates resources better, and improves data management. Sophisticated data-tiering reduces system latency and improves processing performance, generating higher productivity for customers.
John Carradine, CEO of Healthaxis said that “the upgraded environment will result in greater efficiency and flexibility for our current customers and will give them plenty of room to grow their businesses without restriction. Healthcare Information Technology is increasingly about data management and access. We want our customers to be able to process large volumes of information in a super-efficient environment so that they can be better serve themselves and their customers. The new systems also allow us to continue adding software enhancements and new payer solutions attractive to both existing and potential customers.”
About Healthaxis
Founded in 1965, Healthaxis is one of the leading fully integrated healthcare information technology companies to the healthcare payer industry. Healthaxis provides services and solutions to all forms of insurance payers including TPA’s, insurance companies, and MCO’s. The company provides a complete set of benefits software solutions including member management, claims processing, re-pricing, document management and web self-service.
Healthaxis also offers transaction-processing services, including EDI, mailroom, OCR, claims adjudication and re-pricing. The company prides itself on helping payers reduce costs and improve the efficiency of their operations through the delivery of both fully integrated and stand-alone solutions and services.
For more information, visit www.healthaxis.com or e-mail us at marketing@healthaxis.com.
Posted on Fri, Sep 30, 2011 @ 08:23 AM
Healthaxis announced today that it has been selected by Integrated Medical Solutions (IMS) to provide a fully integrated benefits administration software and services solution. IMS develops healthcare networks to provide comprehensive medical services for patients housed in correctional facilities. IMS also provides care coordination for such patients when they have medical needs requiring services not provided by the correctional facility itself. Healthaxis will provide IMS with a full range of services, including front-end claims services, administration and claims software systems capability, re-pricing, and Web capabilities.
John Carradine, CEO of Healthaxis said “We are excited to be working with IMS to support their operational and administrative needs. Their business continues to grow because their reputation for delivering high quality, secure services and outstanding cost control to their market is outstanding. IMS’s operation is unique, and their delivery model is outstanding.”
IMS’s CEO, Jerry Heftler commented, “The partnership with Healthaxis will allow us to grow our business in an efficient and scalable way. We looked at multiple Healthcare IT and services companies during our selection process. Healthaxis’ strength of offerings and their team’s commitment to customer service led us to choose them as our long-term partner. We are confident that Healthaxis’ benefits platforms meet our unique processing needs. The fact that they are a fully integrated solution for payer administration, and meet all of our needs for services and software as a single source supplier, went a long way in our consideration. ”
About Healthaxis
Founded in 1965, Healthaxis is one of the leading fully integrated healthcare information technology companies to the healthcare payer industry. Healthaxis provides services and solutions to all forms of insurance payers including TPA’s, insurance companies, and MCO’s. The company provides a complete set of benefits software solutions including member management, claims processing, re-pricing, document management and web self-service.
Healthaxis also offers transaction-processing services, including EDI, mailroom, OCR, claims adjudication and re-pricing. The company prides itself on helping payers reduce costs and improve the efficiency of their operations through the delivery of both fully integrated and stand-alone solutions and services.
For more information, visit www.healthaxis.com or e-mail us at marketing@healthaxis.com.
About IMS
Integrated Medical Solutions, LLC (IMS) is a Third Party Administrator that develops managed healthcare networks to facilitate the delivery of comprehensive medical services to inmates housed in correctional facilities. IMS saves its customers, and taxpayers, money through their Medicare methodology based contracts and their access to established networks of over 600,000 healthcare providers. IMS possesses the expertise and the technology to adjudicate Medicare based pricing methodologies, and utilizes its proprietary state-of-the-art patient management system to monitor medical expenditures while ensuring that access to appropriate care is available to inmate patients. IMS’ experience with the nuances and healthcare requirements of correctional services makes them “the smart choice.”
Inc. Magazine recognized IMS as the 27th fastest-growing private company in America in 2011. IMS has also been recognized by Inc. Magazine as one of America’s 500 fastest-growing private companies in 2009 and 2010.
Integrated Medical Solutions, LLC
99 Regency Parkway
Suite 307
Mansfield, Texas 76063
866-916-4000 Toll Free
817-477-0400 DFW Metroplex Area
Email: info@imsi-usa.com
Posted on Fri, May 13, 2011 @ 11:41 AM
Healthaxis recently launched its latest Web-based self-service portals for member, administrator and provider access to comprehensive health plan information. Healthaxis’ Self-Service solutions extend the capabilities of core benefits technologies to include critical information exchange and transaction processing with members, employers, plan administrators, and providers over the Web, in addition to internal users. Customer satisfaction has been high with the solution, as Healthaxis continues to pave the way for innovation in healthcare.
As the healthcare industry evolves, Healthaxis believes that payers will need even greater ability to deliver an integrated system of core benefits administration, member management, provider, and administrator support to its consumers. These systems must be available on a real-time basis over the Web through easy to use, integrated user interfaces that ensure a streamlined, functional performance.
Healthaxis’ solutions are fully interoperable with Insur-Admin and Insur-Claim, Healthaxis’ core administration solutions, ensuring seamless and accurate real-time access to transaction information. The systems are also fully capable of easily integrating with other benefit platforms to enhance the capabilities of legacy systems.
Healthaxis Self-Service portals are a step forward in the delivery of information to all of the constituents of health plans. The portals were designed with a view to automatically deliver the most requested and necessary information to the user upon accessing the system. The user-experience is significantly enhanced by eliminating the number of steps necessary to access the information that the user desires.
Healthaxis CEO John Carradine said, “Healthaxis was one of the first Healthcare Information Technology companies to offer fully integrated Web-based solutions for self-service. Our first portals were delivered almost fifteen years ago, and we have been continually improving their capabilities since that time. The new portals offer more efficient information delivery by reducing system navigation steps so users can find key data quickly. In addition, we continue to move transaction processing capabilities from the core systems to Web interfaces to reduce cost and improve the productivity of all constituents.”
Some of the other Benefits of Self-Service Applications are:
· 24 x 7 access to critical information
· Seamless real-time delivery of data from Healthaxis core benefits systems or other administrative systems
· Simplification of process-complex health plan transactions over the Internet
· Ability to deliver other critical information such as summary plan documents, important group messages, and access to non-health plan documents
· Single sign-on capability for third parties including external networks, PBMs, reporting and wellness portals
· Improved customer satisfaction and staff productivity by decreasing customer service calls and allowing users to perform online self-service
Posted on Fri, Jun 18, 2010 @ 04:30 PM
Healthaxis, a leading provider of healthcare benefits administration and claims management software and solutions, announced today that Virgo Capital has recently completed its merger and acquisition of 100% of its outstanding capital stock from the Company's former parent BPO Management Services, Inc.
Healthaxis, originally founded in 1965 and headquartered in Irving, Texas, has for over 30 years provided world class benefits administration system software and outsourced healthcare transaction services on a Software-as-a-Service (SaaS) basis for leading third party administrators (TPAs), insurance companies and other healthcare payers. In 2009 alone, the Company's software platforms processed more than $5 billion in healthcare claims and serviced more than 500,000 lives.
"We are very excited to be working with Virgo Capital, both as a financial partner and as a business partner," said John M. Carradine, President and CEO of Healthaxis. "As a privately-held company with a supportive owner, we look forward to taking our business to the next level, focusing on our long-standing customers in the healthcare industry. Healthaxis is one of the longest tenured solutions providers of healthcare benefits systems and services in the industry, and our delivery approach for fully-hosted SaaS based solutions was one of the first and still is the most complete and fully integrated."
"We invested in Healthaxis for several reasons," noted Hemanth Parasuram, Managing Director of Virgo Capital. "First, we were impressed with Healthaxis' management team and their technical staff. Second, we believe that their benefits administration systems capability, their approach to delivering software in a true SaaS based hosted environment and their commitment to meeting the demands of an ever-changing healthcare landscape are all exceptional. Now, as a stand-alone private company, backed by a well capitalized private equity firm, Healthaxis is soundly positioned to continue enhancing its healthcare IT product and service offerings for both its existing customer base and for new customers."
About Healthaxis
Healthaxis, founded in 1965, is a leading provider of healthcare payer solutions, including benefits administration and claims management software and related healthcare transaction processing services. Healthaxis' highly scalable technology is offered on a software-as-a-service (SaaS) basis, enabling third party administrators and insurance companies to offer highly flexible and configurable benefits programs while maintaining the highest levels of auto-adjudication and quality. The results are lower medical costs for employers and members, and reduced administrative costs for payers. Healthaxis' solutions cover all areas of healthcare payer administration, including front-end mailroom services, OCR and data capture, EDI administration, benefits enrollment systems, claims adjudication and admin software solutions, self-service healthcare portals for members, employers, administrators and providers, provider database administration, and a variety of data integration and management services for healthcare administration. For information on Healthaxis, visit www.healthaxis.com.
About Virgo Capital
Virgo Capital is a private equity firm with offices in Austin, Texas and Oklahoma City, Oklahoma, focused on making control investments in profitable and established software and technology-enabled services companies. Virgo currently manages Virgo Capital Fund I, L.P. which has total capital commitments of nearly $50 million. For information on Virgo Capital, visit www.virgocapital.com.
View a PDF of the release
Posted on Tue, Oct 23, 2007 @ 09:37 AM
Healthaxis, an innovative provider of technology-enhanced, integrated business process solutions and benefit administration services, announced today its partnership with WorldDoc, Inc., an award winning provider of care management systems for consumers, payers, purchasers and providers of healthcare. Healthaxis is enhancing its current web portal solutions for healthcare payers and their membership by integrating with WorldDoc 24/7, a personal health management system. Now, in addition to Healthaxis’ personal plan management and information tools, users can actively manage their health and explore new cost saving and health improvement opportunities along the entire continuum of care.
Equipped with an NCQA compliant health risk assessment and interactive consumer health tools, WorldDoc’s care management system influences positive behavior change, promotes self-care and decreases members’ healthcare costs. Members consistently report that WorldDoc 24/7 has helped them avoid unnecessary doctor visits, modify their health behaviors, manage their chronic conditions and decrease their health risks.
“We believe that WorldDoc significantly improves our ability to help people manage their healthcare. Integrating our solutions with WorldDoc 24/7 provides insured members the information and tools they need to make better healthcare decisions. The integrated solution also lets employers or payer organizations deliver more effective and efficient interventions and member guidance. Health programs that are personal and sensitive to members’ healthcare status significantly increase member involvement, providing a quicker, higher return on investment to them and their employer sponsors. More and more organizations are seeing that the path to lower medical costs is through implementing programs that promote better health and utilization of the healthcare system. We already have one of our TPA customers using WorldDoc, and now one of our healthplan clients has subscribed for the service and is in the process of implementing it,” said John Carradine, CEO and President of Healthaxis.
Rahul Singal, MD, CEO and President of WorldDoc, said “We are excited to be working with Healthaxis in this new partnership. Healthaxis has built a common infrastructure that allows their customers to quickly deploy the WorldDoc system with integrated claims and eligibility data, leading to a more personal experience for consumers. This streamlines population health management processes, and lets members identify care gaps and opportunities to reduce utilization—saving time, lowering cost and improving health.”
About Healthaxis
Healthaxis, founded in 1965, is a leading provider of healthcare payer solutions, including benefits administration and claims management software and related healthcare transaction processing services. Healthaxis' highly scalable technology is offered on a software-as-a-service (SaaS) basis, enabling third party administrators and insurance companies to offer highly flexible and configurable benefits programs while maintaining the highest levels of auto-adjudication and quality. The results are lower medical costs for employers and members, and reduced administrative costs for payers. Healthaxis' solutions cover all areas of healthcare payer administration, including front-end mailroom services, OCR and data capture, EDI administration, benefits enrollment systems, claims adjudication and admin software solutions, self-service healthcare portals for members, employers, administrators and providers, provider database administration, and a variety of data integration and management services for healthcare administration. For information on Healthaxis, visit www.healthaxis.com.
About WorldDoc
WorldDoc, Inc. provides an advanced Care Management System for payers, purchasers, and providers of healthcare, improving health and reducing costs. Employing a fully hosted model, WorldDoc offers a suite of fully integrated products. WorldDoc’s products support each other with data and provide synergy effects by integrating medical, prescription and personal health data, contributing to effectiveness and cost savings in the areas of demand and disease management, pharmacy cost containment and disease prevention. For more information on WorldDoc, visit www.worlddoc.com.
Posted on Fri, Aug 25, 2006 @ 09:43 AM
Healthaxis, an innovative provider of technology-enhanced, integrated business process solutions and services, including claims and benefit administration software and solutions, web-enabled software solutions and outsourced claims related services for health benefit administrators and health insurance claims processors, announced today it has completed phase one of a two phase productivity project in its Smart Front-End™ operations. The project, utilizing an innovative combination of state-of-the-art hardware and software will make Healthaxis one of the most efficient front-end service providers in the country.
A key feature of Healthaxis’ Smart Front-End service is reducing or eliminating the amount of paper handling for medical claims processing. The Smart Front-End, in addition to handling electronic claims, moves the handling of paper claims from the customer to Healthaxis. Healthcare providers send the paper medical claims directly to Healthaxis where digital images of the paper claims are created. The Company said that it has been performing these services for over fifteen years, continually making incremental productivity improvements. These Smart Front-End enhancements have resulted in an order of magnitude improvement in productivity.
“Paper-handling processes are typically labor intensive and can include as many as fifteen touches of a claim from receipt of the mail to the creation of an image,” said John Carradine, Healthaxis CEO and President. “We wanted to find a way to reduce the number of touches, without sacrificing quality, thereby improving the process and increasing productivity. Earlier this year, we initiated a Six Sigma project to accomplish this goal. We created a two-step process change. The first step was integrating an absolutely new technology from the recognized leader in mail automation and imaging solutions, OPEX Corporation. We are now able to combine into a single operation the opening of the mail, extraction of claims, preparation for scanning, and scanning tasks into a single uninterrupted process. Doing so reduced the number of touches from fifteen to five.”
The Company said that the next step in the project will be the implementation of a software solution that will automatically identify and distinguish medical claims by type at the time of image creation. This project is scheduled for implementation in late 2006.
Implementing phase one has doubled the Company’s effective operational capacity and has shortened turnaround times. Phase two will have a further positive effect on direct costs of operations and capacity. Healthaxis is one of the first companies to use both technologies for healthcare claims.
Mr. Carradine continued, “The goal of this project was a 100% improvement in productivity. This goal was achieved within the first few weeks of the OPEX implementation. Furthermore, not only did we not sacrifice quality, we improved it. With the elimination of paper touches, the opportunity for human error was reduced, and our error rates, although very small to begin with, have become even smaller. Additional improvements are expected once the software implementation is completed.”
About Healthaxis
Healthaxis, founded in 1965, is a leading provider of healthcare payer solutions, including benefits administration and claims management software and related healthcare transaction processing services. Healthaxis' highly scalable technology is offered on a software-as-a-service (SaaS) basis, enabling third party administrators and insurance companies to offer highly flexible and configurable benefits programs while maintaining the highest levels of auto-adjudication and quality. The results are lower medical costs for employers and members, and reduced administrative costs for payers. Healthaxis' solutions cover all areas of healthcare payer administration, including front-end mailroom services, OCR and data capture, EDI administration, benefits enrollment systems, claims adjudication and admin software solutions, self-service healthcare portals for members, employers, administrators and providers, provider database administration, and a variety of data integration and management services for healthcare administration. For information on Healthaxis, visit www.healthaxis.com.